Learn about MeterProfile

We offer two ways to help you learn about the MeterProfile service and software. One way is by providing a demonstration version of the software for those who like the hands-on experience that a simulation offers. The second way is by offering instructions and other tips about the software that describe how to register and navigate the various screens of the program. Select one of the following links to go to that section of the page.


Table Of Contents

Viewing a Demonstration

  1. Navigate to the MeterProfile log in page.
  2. Select the View a demo link in the left-hand navigation.


Registering for the MeterProfile program

  1. To register for MeterProfile, navigate to the MeterProfile Web site initial page.
  2. Select the Register now link.
  3. Complete the form, including all the *- required form fields.
  4. Read the Terms of Use.
  5. Click the "I have read and agree to Terms of Use" checkbox.
  6. Click the Register button.
  7. A MeterProfile representative will contact you with your MeterProfile user name and password.

Using the MeterProfile Web site after registering

  1. Navigate to the MeterProfile log in page.
  2. Enter your MeterProfile user name and password.
  3. Click the Log In button. This displays the program's main screen.
  4. In the upper left-hand portion of the screen, select the checkbox associated with each location whose data you want to view.
  • To view data for a single location:
    Select the location by selecting the associate checkbox and press the View Location button to view MeterProfile data for that single location.
  • To view data for multiple locations:
    Select the locations whose data you want to view click either the Side-By-Side button to view MeterProfile data for multiple locations in a side-by-side comparison,
    select the Combine Total button to view MeterProfile data to combine (totaled/summed) location data.
  1. Select a Start Date and End Date to change to date range of the MeterProfile data.
  2. Click the Process Dates Selected button to view MeterProfile data for the date range selected.
    Note: Clicking View Location, Side-By-Side, or Combine Total will also process the date range selected.
  3. Once the location(s) and date range have been processed, a list of MeterProfile measures, called Registered Values, will be displayed. Read more about Registered Values below.

Viewing graphs and data

  • Select the  expand link to view the graph for that MeterProfile Registered Value.
  • Select the collapse link to hide the graph for that MeterProfile Registered Value.
  • To display the graphs in a separate window and in various sizes, click the Small, Medium or Large links next to each graph.
  • Click the Download Data button to download the MeterProfile data being graphed into a Microsoft%reg; Excel%reg; file.
  • Select the View Data button to view the MeterProfile data being graphed.
  • Click the View Graphs link to view the MeterProfile graphs.
  • When viewing a side-by-side comparison, click the  expand link to view the data for that MeterProfile Registered Value.
  • When viewing a side-by-side comparison, click the  collapse link to hide the data for that MeterProfile Registered Value.
  • Select the Logout link under the Other Links section in the left-hand navigation section to log off the site.

About MeterProfile Registered Values

There are five MeterProfile Registered Values available: Kilovolt Ampere (kVA), Kilovolt Amperes Reactive (kVAr), Kilowatt-hour (kWh), Kilowatt Demand (kWD) and Power Factor (PF).

  • Kilovolt Ampere (kVA)
    Kilovolt Ampere is a unit of power equal to 1,000 volt-amperes. Also called "total" or "apparent" power, it is the vector sum of the Real Power (kW) and Reactive Power (kVAr), which can be calculated by the product of the applied voltage and the current drawn by the load, where VA = Volts x Amps for single phase or Volts x Amps x 1.732 for three phase.
  • Kilovolt Amperes Reactive (kVAr)
    Kilovolt Amperes Reactive is a unit of power that is also known as "imaginary" or "reactive" power. This represents power drawn by capacitive loads (for example, capacitors) and inductive (magnetic) loads (for example, motor fields, induction coils, magnetic lighting ballasts). Capacitors and motors draw reactive power out of phase with the line voltage. Capacitive current leads the line voltage, while inductive current lags the line voltage, thus capacitive reactance will offset inductive reactance. If Capacitive kVAr = Inductive kVAr then total kVAr = 0.
  • Kilowatt-Hour (kWh)
    One kWh is equal to 1000 watts used continuously for one hour and represents total power used over a period of time. kWH = kW x Hours.
  • Kilowatt Demand (kWD)
    Kilowatt Demand, an average rate of consumption measured over a predefined time period or interval, is a unit of power equal to 1,000 watts. It represents power drawn by resistive loads (for example, resistive heaters and incandescent lamps) and working power such as delivered to the shaft of a motor, and is also called "real" or "working" power.
    Note:Demand intervals typically can be 15 minutes, 30 minutes, or 60 minutes, depending on the utility tariff and voltage at which service is provided.
  • Power Factor (PF)
    Power Factor is a unit of power efficiency that is the relationship of Real Power (kWD) to Total Apparent Power (kVA), often expressed as a percentage. This is calculated as the ratio of kW over kVA or the cosine of the angle between the vector quantities. When total reactive power is zero, then kVA = kW and the power factor will be 1.00 (e.g. 100% or "unity").
Examples of relationship of kW, kWD and kWh:
  • For 15-minute demand interval:
    4 kWD = 4000 W x 0.25 hr = 1000 Wh = 1 kWh
  • For 30-minute demand interval:
    2 kWD = 2000 W x 0.50 hr = 1000 Wh = 1 kWh
  • For 60-minute demand interval:
    1 kWD = 1000 W x 1.00 hr = 1000 Wh = 1 kWh

Tips and shortcuts

  • When your cursor is in a textbox or checkbox, pressing the Enter key submits the form/information for processing.
  • To select or de-select all locations, click the checkbox next to the Select Location(s) label.



  • Date range defaults to the previous seven (7) days from the most recent data for all locations.
  • To see data at a particular point on a graph, place you cursor over that point on the line. A popup of the data will appear.
    Note: Not available when the date range is more than approximately 3 weeks for a single location, and is less for multiple locations processed side-by-side. This time span increases when viewing a graph using the Small, Medium or Large links.
  • On the graphing screen, or when viewing data for multiple locations side-by-side, you can use the Tab key to move through links. You also can press any key when on the expand/collapse icons to expand and collapse the associated section.
  • PowerFactor is not available for multiple locations processed via Combine Total because of the calculation and definition of PowerFactor.

Contact MeterProfile

To contact a MeterProfile administrator please send an e-mail to meterprofileadmin@firstenergycorp.com.